Pay: £15.17 hourly rate
Location: London Gatwick Airport
Hours: Monday-Friday 09.00-17.00
Role Type: Permanent Full-Time
About The Role
As a Resource Planning Administrator you will play a crucial role in ensuring effective operational coverage across all designated locations. Your key responsibilities will include planning and maintaining daily rosters to ensure the right number of resource hours, with the appropriate vetting levels and skillsets, are deployed to meet operational requirements.
Responsibilities
* Plan daily workforce requirements for each operational location in line with operational demand.
* Allocate staff to rosters based on skillsets, vetting levels, and role requirements.
* Organise, approve, and record overtime in line with operational need and company policy.
* Produce daily staff sheets showing staff deployment across all locations.
* Liaise directly with team members via phone, email, and face-to-face to agree shifts, swaps, overtime, and leave.
* Work closely with Operations, HR, and other stakeholders to resolve resourcing issues.
* Maintain accurate workforce, rostering, and overtime trackers using Microsoft Excel.
* Ensure data is kept up to date, accurate, and compliant with company requirements.
Why Join Us?
* Annual leave entitlement of 5.6 weeks
* Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
* Learning & Development – We actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
* Health and Wellbeing – Life assurance scheme, access to mental health support specialists.
* Access to an Online GP for you and your dependents.
* Financial support.
* Discounts on hundreds of retail sites.
* Cycle to Work scheme.
What We Are Looking For
* Strong people skills with confidence communicating face-to-face, by phone, and email.
* Highly organised with excellent attention to detail.
* Intermediate Microsoft Excel skills (essential).
* Adaptable and calm in a fast-paced operational environment.
* Reliable, professional, and able to work independently and as part of a team.
Apply Now
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, visit https://wilsonjames.co.uk/sustainability
Internal Applicants – We support career growth and offer internal mobility to help employees explore new roles and advance within the company. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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