Contract Claims Handlers – Travel Insurance
We are recruiting a team of 10 experienced Travel Claims Handlers to support a leading insurance provider on a 6-month contract. This is an excellent opportunity for professionals with travel insurance claims experience to join a fast-paced, customer-focused environment.
The Details
1. Start date: ASAP
2. Contract length: 6 months
3. Day rate: £180 per day (Inside IR35, via umbrella company)
4. Location: Hybrid – 1 day per week in either London or Horsham office
What You’ll Be Doing
5. Handling travel insurance claims from start to finish, ensuring each case is managed with empathy, efficiency, and professionalism.
6. Concluding around 15 claims per day, balancing quality outcomes with daily performance targets.
7. Engaging with customers in a personable, customer-centric way – having real conversations, not scripts.
8. Accurately recording all claim details and ensuring compliance with company processes and regulatory requirements.
What We’re Looking For
9. Travel insurance claims handling experience – essential.
10. Strong communication and customer service skills, with the ability to build trust and rapport quickly.
11. Organised and target-driven, with the ability to manage workloads effectively.
12. A collaborative and positive approach, with resilience in a fast-paced setting.
If you’re an experienced Travel Insurance Claims Handler seeking a contract role, we’d love to hear from you.
Apply today to be part of this exciting project!