Overview
We've been looking after our clients for over 40 years from our Rickmansworth office and we're looking to add to the team to ensure our clients have the best advice possible on hand at all times. Our growth and retention rates are fuelled by our people, so we want to look after them and make sure they can do what they do best – look after clients. This role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region. Accordingly, we'd be interested in talking to Account Handlers who are comfortable in dealing with a broad range of clients ranging from £1k to £20k, with exposure to larger risks (up to £50k) being beneficial but not essential.
Responsibilities
* Assisting clients with renewals, mid‑term adjustments, documentation queries and quotations for additional products
* Working closely with the account executives on larger cases
* Building strong relationships with clients and insurers to maximise retention levels
* Ensuring documentation and systems are accurate
* Working in a compliant and timely manner on all cases
* Liaising with both internal and external stakeholders
* Negotiating and managing client enquiries via phone, face to face and email
Qualifications & Skills
* Solid grounding in general commercial insurance with exposure to main commercial insurance products and preferably some working knowledge of Professional & Financial Lines
* Strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT, influencing skills and an eye for detail
* Prior experience working in an Acturis environment would be beneficial (full training can be provided)
Equal Opportunity Statement
Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.
Benefits
* Negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
* Full support for professional qualifications
* Access to the annual Share Save Scheme (15% discount on BRO shares)
* Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
* Financial Benefits: ESPP; Retirement and savings programmes, including RRSP with company match, TFSA options
* Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
* Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.
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