Job Description: Location: Manchester Hours of work: 25 | Part Time Monday - Friday | 13:30 – 18:30 Contract Type: Permanent We are seeking a proactive and service-focused Facilities Assistant to support the delivery of a high-quality meeting room management and workplace experience on a key client account. Acting as a vital interface between the client, visitors and the ISS team, you will ensure all spaces across the building meet the highest standards of presentation, functionality, and cleanliness. Job Description You will take ownership of day-to-day checks and coordination, ensuring meeting rooms are set up and ready, shared areas and washrooms are clean and welcoming, stationery supplies are topped up, and any faults or repairs are identified and actioned promptly. A visible and approachable presence, you will represent the service with professionalism and pride, offering excellent customer care and building strong relationships with colleagues and clients at all levels. If you thrive in a people-facing role, take pride in attention to detail and have a passion for exceptional workplace experiences, we’d love to hear from you. Key Responsibilities Maintain high cleanliness and presentation standards across all meeting rooms Ensure rooms are fully stocked, equipment is functional, and hospitality is in place Support visitor hosting and provide excellent service to all users Coordinate and oversee vendor services to ensure timely and accurate delivery Log all reactive maintenance tasks with the ISS Helpdesk Respond promptly to cleaning and room alteration requests Conduct regular H&S checks, report hazards, and support safe operations Professional and Personal Competencies/Qualifications Proven experience in a customer-focused front-of-house or hospitality role Excellent verbal and written communication skills Smart, professional appearance and confident demeanour Self-motivated with the ability to work independently and make decisions Flexible, proactive, and service-oriented mindset Strong organisational and planning abilities Proficient in Microsoft Office and comfortable with basic AV and tech setup The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISSGreatPeople ISSTalent PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do - https://www.uk.issworld.com/