Benefit is glowing...we mean growing...and we are looking for a fearless Full-time Counter Manager who is passionate about making real connections in Frasers Derry Foyleside!
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!
We’re living proof that premium brands don’t have to be serious. Let others do all the science and molecule stuff – we’re here to transform customers into better versions of themselves, and have a ton of fun doing it.
It means looking good and staying positive – every customer you approach will see you as the face of our brand. You’re going to love doing all those makeovers with our best-selling products, and they’ll love you for making them look amazing.
Responsibilities
The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
Duties for a Counter Manager Include
* Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
* Sales Goals – Achieving counter and service sales targets through delegating to advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
* Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training provided)
* Teamwork – Through daily team meetings, effective communication, and recognition of positive work, ensuring motivation and target achievement.
* Promotion and Special Events – Building business with innovation via in-store and external events, product launches, and charity events.
* Stock – Ensuring the counter remains stocked and reporting concerns immediately.
* Communication – Maintaining high levels of open communication with store and area managers.
* Administration – Completing daily, weekly, monthly, and yearly admin tasks, assisting with area manager admin when needed.
* Staff Rotas – Ensuring fair and timely staff rotas.
* Hygiene and Housekeeping – Keeping the counter and displays clean and hygienic at all times.
Qualifications
Counter Managers may need to work weekends, late nights, and bank holidays.
Benefit offers opportunities for growth and development, valuing diverse skills and backgrounds. If you’re proactive and problem-solving, this role could be perfect for you.
Our mission at Benefit is to “Build a beauty community for all. Dedicated to doing good and feeling good.” We are an equal opportunity employer, celebrating differences and encouraging authenticity.
We use video interviews in our recruitment process. For additional needs or flexibility, contact careersatbenefit@benefitcosmetics.com.
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