Overview
Flexibility deserves recognition - and we deliver. As a Superflex Patrol Roadside Mechanic, you'll provide the adaptability our service relies on.
Thrive outside of 9-5: shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. You’ll work to a roster that’s set in advance, and your core working hours are confirmed a few days prior. You’ll be an ambassador for the RAC, staying calm under pressure, connecting quickly with people, and delivering high-standard mechanical work on roadside or cul-de-sac calls.
Responsibilities
* Diagnose faults, perform repairs, and manage on-site solutions across varied roadside scenarios.
* Manage your own kit and keep your van stocked; handle reports with precision.
* Make informed calls to fix the right issue, support members, and keep everyone moving on the roadside.
* Provide exceptional customer service and demonstrate RAC values on every call-out.
Qualifications
* A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience
* A customer-focused approach
* A full UK driving licence
* Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary
Benefits
* Strong base pay - £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000.
* Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business
* Free RAC Ultimate breakdown cover - From your very first day.
* Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax.
* Generous holidays - 23 days plus bank holidays (rising to 25 with service).
* Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
* Wellbeing support - 24/7 confidential support helpline for you and your family.
* Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal.
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