Company Description
We're Radius, an ambitious forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey
Job Description
What will your day-to-day look like?
* Answering inbound calls from customers and dealing with general enquiries
* Providing a friendly and helpful service, displaying a passion for customer service
* Accurately updating and maintaining an in - house system, processing mid-term adjustments and cancellations on existing policies
* Collecting payments for amendments or missed direct debit payments
* Solving customer queries throughout the life of their policy and general administration
* Document processing, letter writing, dealing with the setting up/cancellation of direct debits
Desired skills and experience:
* Good customer service and communication skills
* Good organisation skills and ability to multitask with good attention to detail
* Good knowledge of Microsoft Office Products
* An ability to demonstrate initiative in problem-solving
* Used the CRM Acturis before (not essential but preferred)
Additional Information
Our benefits:
* Pension plan
* Life assurance
* Employee fuel card scheme
* Electric Vehicle salary sacrifice scheme
* Employee assistance programme
* 24 hour wellness and healthcare assistance via '' by Unum
* Time off for fertility treatment and in the event of pregnancy loss
* 'Cycle to work' scheme
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Still Curious?
If you feel we are a good match for each other, you can apply online now
If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.