Assistant Aftersales Manager
Franchised Motor Dealership - Birmingham area
Salary: From £35,600 (depending on experience) + Excellent Benefits
Hours: 42.5 hours per week
An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful main dealership representing one of the automotive industry's most recognised brands.
Working closely with the Aftersales Manager, you will support the day-to-day running of the Service Department, helping to drive performance, maximise efficiency, and deliver an outstanding customer experience. This is a fantastic opportunity for someone with strong aftersales experience who is ready to take the next step in their career.
Key Responsibilities
Support the effective management of the dealership's Aftersales operation.
Lead, motivate and develop the service team to achieve departmental targets.
Ensure the highest levels of customer satisfaction are maintained.
Maximise departmental efficiency, productivity and profitability.
Resolve customer concerns professionally and effectively.
Support the achievement of key performance indicators and business objectives.
Identify opportunities to improve processes and enhance performance.
About You
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