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Deputy account director - uk

Birmingham (West Midlands)
Chartwells
Account director
Posted: 17 June
Offer description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:

* Contributory pension scheme
* Car or Car Allowance
* Career development through our Career Pathways and MyLearning programmes
* Quick access to a Digital GP and wider healthcare benefits for you and your immediate family
* Exclusive travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Up to 44% off cinema tickets
* Cash rewards on spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts and offers with friends and family

We are seeking a key point of contact for the client to ensure quality and service standards across the national business. The role involves managing, developing, and inspiring General Managers and their teams to deliver excellent customer experiences with strong commercial results. The ideal candidate will have a keen eye for detail, understand what good looks like, and project management experience is advantageous for leading future investment plans and delivery.


Key Responsibilities:

* Overseeing a national portfolio
* Acting as the primary client contact, maintaining quality and service standards
* Managing and inspiring General Managers and their teams for seamless customer experiences and strong commercial outcomes
* Leading future investment projects with a focus on delivery


Required Skills & Experience:

* Experience in multi-unit contract catering or similar catering business
* Ability to solve complex business issues creatively and implement strategies promptly
* Effective communication skills to motivate and engage at all organizational levels
* A passion for food and hospitality
* A proven track record as an innovative, financially responsible manager
* Demonstrated leadership skills


About Us

Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. For over 25 years, we have focused on helping students build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious meals weekly across various educational institutions in the UK. We are committed to safeguarding and promoting the welfare of children; employment will be subject to pre-employment checks, including DBS and Children's Barred List disclosures. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must declare all previous convictions.

Compass Group UK&I promotes an inclusive environment where everyone can be themselves and advance in their careers. We celebrate diversity and aim to create a culture where all team members feel valued, empowered, and able to thrive.

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