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A Pret Barista works as part of a team in a Pret shop to ensure all drinks are served to the required Pret standard.
The role emphasizes delivering high-quality drinks, excellent service, and maintaining a clean and efficient workspace. The Barista is also responsible for team training, product knowledge, and customer engagement.
Right Pret People: Barista Prepared Drink Training
* Coach and train team members on Barista Prepared Drinks and standards.
* Coordinate with the TMT for training planning and execution.
* Participate in team briefs, meetings, and relevant training courses.
* Ensure training materials are current and available.
* Maintain professional appearance and dress code.
* Engage positively with customers and team about Pret’s Coffee Story.
* Manage queue calling and serve drinks promptly.
* Provide clear and consistent communication about drinks.
* Create latte art to impress customers.
Delicious Food & Drink: Quality & Knowledge
* Prepare drinks to Pret standards.
* Maintain and communicate product knowledge confidently.
* Monitor milk and coffee quality through tasting and weighing.
* Ensure quality standards are met during customer visits and reviews.
* Support product launches and updates.
* Report ingredient quality issues promptly.
* Familiarize with product names across retailers.
Shop Cleanliness & Maintenance
* Maintain equipment and perform daily/weekly checks.
* Clean as you go, viewing the workspace from the customer’s perspective.
* Follow health & safety and food safety standards.
* Complete necessary safety training and immediately report issues.
Shop Profitability: Waste Control
* Manage ingredient waste levels.
* Address stock variances and waste issues with management.
Growing Sales: Maximizing Drink Sales
* Set and share weekly sales targets.
* Monitor sales performance and product mix.
* Ensure adequate stock levels.
* Use promotional waste to sample and recognize regular customers.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.
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