We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non‑profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics and are also proud to be a Disability Confident employer.
This is an opportunity to join a supportive team where your work plays a key role in delivering high‑quality services to our residents and communities.
If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.
Roles and Responsibilities
* Be the first point of contact for customers, residents and partner agencies.
* Provide administrative support to the Supported Housing and Telecare teams.
* Respond to enquiries, resolve routine issues and support customer communications.
* Coordinate appointments, meetings and correspondence.
* Maintain accurate records and update housing management systems.
* Support with invoices, rent statements, service charge enquiries and ordering processes.
* Assist in collating data for reporting, monitoring and performance purposes.
* Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records).
* Manage key documentation such as tenancy agreements, contracts and reports.
* Work closely with internal teams, managing agents and external partners.
Qualifications
* Has experience working with customers or the general public.
* Is confident using Microsoft Office (Word, Excel, Outlook).
* Has strong organisational and administrative skills.
* Can manage multiple tasks and prioritise effectively.
* Takes a professional, customer-focused approach.
* Is flexible and able to respond to changing demands.
Benefits
* Starting salary of £26,276 per annum (full‑time equivalent pro‑rated for 18.5 hours per week).
* 27 days holiday (rising to 32 over 5 years’ service) plus bank holidays.
* Office base will be either our Bullgreen House office or our Wakefield office.
* 18.5 hours on average, 2‑week rota: week 1 Monday and Tuesday, week 2 Monday, Tuesday and Wednesday.
* Basic Criminal Disclosure will be carried out when a conditional offer is made.
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