About the Role
Are you ready to take on a high-impact role on a new project, where your expertise in contract management directly contributes to the protection of critical national infrastructure? We are looking for a driven and commercially astute Contract Manager to lead the end-to-end management covering a large region.
In this exciting position, you will play a key role in ensuring the seamless delivery of essential services that support operational resilience and safeguard critical national assets. You will work in a fast-paced, purpose-led environment where your strategic thinking, stakeholder engagement, and commitment to excellence will make a real difference.
First Response Group is a workplace dedicated to excellence and integrity. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
Hours: 50 hours/week Mon-Fri
Job Description
Contract Management
* Oversee a diverse portfolio of security related activities, ensuring consistent delivery against agreed KPIs, SLAs, and compliance benchmarks.
* Lead contract negotiations, renewals, and tendering processes.
* Coordinate with internal stakeholders and oversee the management of a workforce exceeding 100 personnel.
* Monitor supplier performance through structured reviews, audits, and feedback mechanisms, driving continuous improvement and accountability.
* Ensure all contracted services comply with relevant legislation, industry standards, and client’s internal governance frameworks.
Security Oversight
* Collaborate with the Head of protective security to ensure contract deliverables support the broader security strategy and risk mitigation plans.
* Enforce the implementation, maintenance, and enhancement of physical and personnel security measures across critical infrastructure sites.
* Conduct regular site inspections and compliance audits to verify contractor adherence to security protocols and operational standards.
* Support with the development of Security Operations Controllers in alignment with client requirements and operational scope.
Stakeholder Engagement
* Act as a key liaison between internal departments and external stakeholders including regulators and emergency services.
* Provide timely and accurate reports, briefings, and risk assessments to senior leadership and governance boards.
* Build strong working relationships with stakeholders, fostering collaboration and proactive problem-solving.
Project Delivery
* Lead the planning and execution of security upgrade and enhancement projects, ensuring delivery on time, within budget, and to specification.
* Coordinate with technical teams and external vendors to integrate innovative security technologies and systems.
* Manage project risks, dependencies, and change controls to ensure successful outcomes and minimal disruption to operations.
Essential Skills
* Proven experience in contract management within the security industry.
* Strong understanding of manned security services including mobile, canine and static security
* Knowledge of UK security regulations and risk management frameworks.
* NEBOSH General Certificate (or equivalent) is essential.
* Excellent communication, negotiation, and stakeholder management skills.
* A military background or experience in a disciplined security environment is advantageous.
* SIA Licence required.
* Background in high profile security contract management.
* Must be prepared to undertake FREC 3 and EUSR water hygiene training.
* Valid UK Manual Driving Licence Essential
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Facilities Services
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