Company Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. We operate over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. Acting as the Floor Supervisor, you will provide guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. You will be part of the store leadership team, driving performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routine
* Product knowledge & brand awareness
* Business understanding
* Proactive thinking
* Attention to detail
* Register / point of sales use
* Asset protection
* Visual displays
* System skills
Work Schedule Requirements
* Schedule varies weekly but expects at least 16 hours per week.
* Required availability on Saturdays, Sundays, and certain holidays.
* During peak timeframes, hours will increase to support business needs.
Qualifications
* Education: High School Diploma / G.E.D. equivalent (preferred).
* Retail experience: At least 1 year of retail experience is preferred.
* Supervisor/managerial experience: No supervisory/management experience required.
* Customer focus
* Communication
* Interpersonal interaction
* Fashion trend knowledge
* Outgoing
* Assertiveness
* Adaptability, flexibility & stress tolerance
* Poise & ambition
* Multi-tasking
* Applied learning
* Work ethic
* Omni-channel services
Benefits
* Quarterly sales incentive bonus
* Merchandise discount
* Flexible schedule
* Opportunities for career advancement
* Associate assistance program
* Opportunity to become a brand affiliate
* Training and development
* Global team support
Follow us on Instagram @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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