Domestic Abuse Advisor (DAA) | Leicester, Leicestershire & Rutland | Full Time | 37 hours per week | £13.12 per hour
Our client is a registered charity and a specialist women and girls’ organisation, committed to supporting survivors of domestic abuse. They are seeking a dedicated and compassionate Domestic Abuse Advisor (DAA) to provide a proactive service for adults, focusing on high and very high-risk cases and complex needs.
The role will operate across Leicester, Leicestershire, and Rutland, supporting survivors through risk assessments, safety planning, advocacy, and referrals, including participation in MARAC (Multi-Agency Risk Assessment Conferences).
Are you the right person for the job?
Empathy and sensitivity towards adults who have experienced domestic abuse
Excellent communication and interpersonal skills
Ability to manage a varied workload effectively under pressure
Flexible and responsive to the needs of clients, colleagues, and organisational priorities
Methodical and patient approach to tasks, including accurate record keeping and data collection
Ability to use own initiative and make appropriate decisions within policy boundaries
Maintain confidentiality at all times
Ability to build and maintain professional relationships with a wide range of stakeholders
Understanding of collaborative working with staff, volunteers, and external agencies
Ability to represent the service at meetings and contribute to discussions
Knowledge of statutory and voluntary sector structures
Driving licence, business insurance, and ability to travel across Leicester, Leicestershire, and Rutland
What will your role look like?
Supporting the DAA service for adults under the direction of the Team Leader
Providing advice, information, and support, including:
Risk assessments and safety planning
Civil and criminal legal options and introductions to professional legal services
Guidance through the Criminal Justice System and court accompaniment
Housing options and referrals to MARAC for high-risk cases
Maintaining accurate client records, safety plans, and case notes
Participating in MARAC and multi-agency meetings to ensure client safety
Following procedures and protocols with other services to prioritise client safety
Complying with child protection legislation and safeguarding policies
Assisting with monitoring systems, data collection, and statistical reporting
Attending internal and external training to maintain current knowledge of domestic abuse legislation and best practices
Representing LWA at meetings, conferences, and forums as appropriate
Contributing to the overall development of the service and wider organisation
Actively adhering to all company policies and procedures
What can you expect in return?
Competitive salary (£13.12 per hour for Outreach posts, pro rata for part-time if applicable)
Paid holidays, pro rata for part-time hours, including public and religious holidays
Workplace Pension Scheme
Paid compassionate leave (up to five working days per year)
Training and professional development opportunities
Flexible working arrangements where possible
Regular supervision and support from your line manager
Opportunities to make a tangible difference in the lives of survivors
A supportive, collaborative, and passionate team environment
Meaningful and rewarding work within a specialist charity
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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