Lift Technician (Testing & Fault Finding)
Location: London
Salary: Up to £55k to £60k
About the Role
We are recruiting for an experienced Lift Technician to join a leading organisation within the lift industry. This is a senior, technically focused role where you will play a key part in ensuring the safety, reliability, and performance of lift systems across a varied portfolio.
You'll act as a subject matter expert, supporting engineers in the field, resolving complex issues, and commissioning new installations to the highest standards.
Key Responsibilities
Service, Fault Finding & Technical Support
1. Act as a subject matter expert for complex lift faults, providing advanced diagnosis and troubleshooting
2. Lead root cause analysis on recurring or high-level technical issues, implementing long-term solutions
3. Provide coaching, mentoring, and on-site support to Service Engineers and apprentices
4. Ensure all work meets the highest standards of safety, quality, and compliance, particularly on complex or high-risk sites
5. Work proactively to reduce call-back rates and improve overall equipment reliability
6. Engage with customers as a senior technical representative, offering clear communication and reassurance
7. Accurately document all work, supporting compliance, billing accuracy, and continuous improvement
8. Participate in an on-call rota and respond to emergency situations when required
New Installations & Commissioning
9. Commission new lift systems in line with industry standards and EN81 regulations
10. Conduct full functional and safety testing prior to handover
11. Produce detailed snagging reports and ensure all corrective actions are completed
12. Attend witness testing and liaise with consultants and project stakeholders
13. Provide feedback to installation teams to improve quality and efficiency
About You
Essential Requirements:
14. NVQ Level 4 in Lift Testing, Fault Finding, or a related technical discipline
15. Solid experience within the Lift industry.
16. Proven experience in advanced fault finding and troubleshooting
17. Strong knowledge of a wide range of lift systems
18. Full UK driving licence
Skills & Attributes:
19. Strong technical aptitude with excellent attention to detail
20. Proficient in using digital diagnostic and reporting tools
21. Clear and confident communicator, able to explain technical issues to a range of audiences
22. Professional, reliable, and safety-first mindset
23. Able to work independently and take a leadership role within a team
24. Proactive, adaptable, and solutions-focused
What's on Offer
25. Competitive salary with overtime opportunities
26. Company vehicle and tools provided
27. Ongoing training and career development
28. Opportunity to work in a senior technical role within a growing organisation