Operations Director – North West Region | Care Homes Group
Location: North West England (Manchester • Lancashire • Cheshire • Merseyside)
Salary: £75,000 – £90,000 + car allowance + performance bonus
Contract: Full-time, permanent
You know how to run a region — not just keep it running.
You’ve led multi-site operations before. You don’t hide behind spreadsheets or policy manuals. You get out there — in homes, with people, fixing what’s broken, and raising the bar for quality and commercial performance.
A growing care home group with strong values, a great reputation, and even greater ambitions. We need an Operations Director who can turn strategy into execution — fast.
This isn’t a “steady-as-she-goes” job. It’s for a leader of leaders who thrives on ownership, accountability, and results.
Your mission:
* Lead, coach, and develop a team of Home Managers across the North West to deliver operational excellence, compliance, and first-class resident care.
* Drive performance: occupancy, profitability, and quality ratings — because great care and great commercial results go hand in hand.
* Create clarity and urgency: translate strategy into daily action and measurable outcomes.
* Champion culture: build teams that care as much about people as performance.
* Be the bridge: between the boardroom and the frontline — influencing strategy, improving systems, and ensuring every home feels your leadership.
Who you are:
* A proven multi-site leader in care homes.
* A natural coach and communicator, confident working with senior leaders, regulators, and stakeholders.
* Commercially sharp. You read a P&L like a map — and you use it to navigate growth.
* Obsessed with quality, safety, and results. You won’t compromise one to achieve the other.
* Driven by purpose. You know this industry isn’t about buildings — it’s about people.
What’s in it for you:
* Autonomy and influence — the freedom to lead your region your way, backed by a leadership team that listens.
* A seat at the senior table — your voice shaping how we grow and how we serve.
* Competitive package with performance bonus, car allowance, and the professional respect you’ve earned.
* The satisfaction of seeing your leadership directly improve lives, teams, and outcomes.
Ready to lead from the front?
If you’re the kind of operations leader who runs toward challenges — not away from them — we want to meet you.
Apply today for a confidential conversation.