Overview
NHS Shetland is seeking an experienced and motivated Clerical Team Leader and Secretary to support the delivery and development of services within the Medical Records Department at Gilbert Bain Hospital. This role combines operational team leadership of clerical staff with hands-on secretarial support across medical, surgical, visiting and paediatric services.
Band 4 – Salary Range £31,537 – £34,303 per annum
Distant Island Allowance of £2,578 per annum
Responsibilities
* Supervise and coordinate clerical teams; ensure high standards of record accuracy and confidentiality; support workforce management activities; contribute to service improvement; act as a professional and compassionate role model.
* Provide secretarial support across medical, surgical, visiting and paediatric services as required.
Requirements and Expectations
* Experience in NHS administration with strong organisational skills and a commitment to high-quality patient care.
* Ability to lead a team, manage workloads, and implement process improvements.
* Compliance with Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing role.
Other Information
* Closing date: 19/04/2026; Interview date: TBC.
* This post has been provisionally banded under Agenda for Change and is subject to review.
* Please note this is a local advertisement and no relocation or interview expenses are applicable.
* To work in the United Kingdom, you must demonstrate the relevant permission to work in the country. Pre-employment checks will include confirmation of entitlement to work in the UK, PVG requirements, and related checks. PVG Scheme or update may be required prior to a formal offer of employment.
* In promoting equal opportunities, we welcome applications from all sections of the community.
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