Overview
Part-Time Fitness & Watersports Sports Advisor (Sales Assistant) at Decathlon UK. This role is weekends only.
International, sport-passionate, collaborative team environment. Decathlon UK is part of the DECATHLON Group, a global sports retailer with stores across 56 countries and online presence. We aim to be the spirited champion of sports and healthier living in the nation.
What You'll Do
* Deliver exceptional customer experiences by providing tailored product and service solutions: connect with customers across in-store, online, and social media channels to understand their needs and guide them to the best solutions for their sporting activities.
* Offer a range of solutions by presenting products and services that meet diverse needs and budgets (new items, used gear, rentals, and subscriptions).
* Build relationships to foster loyalty and encourage repeat visits.
* Promote products and services through in-store interactions, online platforms, and social media engagement.
* Facilitate smooth transactions by offering different payment options and providing basic repair and personalisation services.
* Create a welcoming and accessible store environment that encourages customers to explore our range of sports products and solutions.
* Facilitate informed choices by ensuring clear and accessible product information.
* Guarantee product availability by maintaining accurate stock levels for both physical and digital inventory.
* Prioritise customer safety and protect customer data in line with company guidelines.
* Showcase product range with visually appealing displays to inspire customers.
* Promote sustainability by supporting responsible waste management and eco-friendly products and practices.
Who You Are
* Sports Enthusiast: You have a genuine passion for sports and enjoy sharing knowledge and enthusiasm with others.
* Customer-Focused: You are dedicated to providing exceptional customer service and building positive relationships with every individual.
* Collaborative Teammate: You thrive in a team environment and contribute to a positive, cooperative atmosphere.
* Effective Communicator: You possess strong interpersonal and communication skills to connect with customers and colleagues from diverse backgrounds.
* Problem-Solver: You are resourceful, adaptable, and able to think critically to find effective solutions.
* Efficient and Organised: You manage time effectively, prioritise tasks, and maintain high efficiency in a fast-paced environment.
* Committed to Growth: You pursue continuous learning and personal development, supporting the growth of others.
* Emotionally Intelligent: You show empathy and self-awareness, building strong relationships.
This role requires you to work in a dynamic retail environment, including weekends and holidays.
Benefits
* Healthy discounts on Decathlon products
* Fun weekly staff sports/activities
* Cycle-to-Work Scheme
* Training at Decathlon Academy
* Discount vouchers through SmartSpending hub
* And more
Location options include Bradford, Wakefield, Leeds, and York in England, United Kingdom.
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