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If youre looking to progress your career in Freight Forwarding at a dynamic & fast growing company who offer progression & development then this opportunity could be for you.
Our client is looking to add an Airfreight Export Coordinator to their team located in Feltham. The client is a successful, modern Freight Forwarder.
This position is for an Airfreight Export Coordinator, the successful candidate will have a minimum of 2 years experience in Air Exports.
Key Responsibilities
Manage air moves from start to finish, including inland transportation and haulage
Develop and build relationships to ensure a high level of customer service is provided to clients
Build strong working relationships with suppliers, airlines & overseas partners/agents
Input shipment and cost and sales
Communicate effectively with operations colleagues
Ensuring that a 'customer is king' ethos is always applied in actions for the business
Create and maintain customer standard operating procedures
Communication with overseas agents and clients is clear, precise and effective
Accurate & timely reporting to department Manager
Take ownership and accountability to deliver operational excellence
A can do attitude is applied with all communications
Creating operational reports and ensuring that anomalies are escalated appropriately
Exports - creation of airwaybills, labelling, per alerts to overseas partners and monitoring though to door
Ensuring that company policies and procedures are adhered to
Key Performance Areas
Response to clients is timely and accurate
Accurate and timely creation and issuance of deliveries and documentation. On Time delivery achieved.
Airline storage is avoided wherever possible
Freighting / Rating accuracy and timing meets the company policies
Costs and Sales are known, controlled and managed
Operational Reports and followed and anomalies escalated
Country specific requirements observed and applied
General Skills
Industry and operational knowledge of Airfreight - inbound, outbound, and cross trade
Able to cope and accustomed to working under pressure to meet fixed deadlines
Strong numerical and commercial skills
Excellent written and verbal communication skills
Excellent attention to detail
Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office). Experience with Cargowise is preferable
Proactive, team worker with strong time management and organisation skills
Enthusiastic, flexible, and self-motivated
Weekend overtime rota - one in four weekends you will work 4 hours on a Saturday or Sunday. Can be done from home
Salary is up to £40k depending on experience. Excellent benefits
Hours are Monday to Friday 08:30 till 17:00
This is an excellent opportunity for an individual looking to take the next step in a successful career in Freight Forwarding.
* If you don't hear back from us your application has been unsuccessful.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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