We are currently looking for an enthusiastic driven capable Service Delivery Supervisor to join our busy depot in Fareham.
About the Role
* £32,937 per year + Up to 10% Bonus + Benefits
* This position is offered on a permanent / full time basis.
* The working hours are 37.5 per week working Monday to Friday.
* Based at Fareham
Responsibilities
* As a Service Delivery Supervisor, you'll play a key role in keeping our regional transport operations running smoothly, safely, and efficiently.
* You'll lead and support our team of drivers, ensuring they have clear instructions, fair workloads, and the guidance they need to perform at their best.
* You'll allocate work, monitor progress throughout the day, and carry out end‑of‑shift checks so we maintain high standards of service.
* You'll also manage any grievance or disciplinary processes in a fair, consistent, and supportive way.
* You'll champion high standards in vehicle maintenance, driver checks, and operational compliance, always looking for ways to improve safety, efficiency, sustainability, and overall performance.
* Work with others, values continuous improvement, and wants to develop leadership experience within a respected and growing organisation.
Requirements & Qualifications
* Strong communication skills, both face‑to‑face and in writing, with the ability to support, guide, and motivate others.
* Supervisory or team‑leader experience in transport, logistics, waste, or another operational environment.
* A friendly, approachable manner, and a collaborative, inclusive way of working.
* Good numerical and record‑keeping skills, with the confidence to handle queries and solve problems.
* A full UK driving licence (this is an essential requirement for the role).
We are committed to creating a workplace where everyone feels included and able to thrive. We actively encourage applications from people of all ages, identities, backgrounds, and experiences — including those who may be underrepresented in the transport and waste sectors.
If you need any reasonable adjustments during the recruitment process or in the workplace, we will be happy to support you.
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