Description | Salary £25,185-£25,989, Per annum | Permanent, Full Time, 37 hours per week | Pro Rata Job Title: Education Improvement, Full time Business Support Officer Grade 4 (Term time only) We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children's Directorate. This post provides support to managers and operation colleagues within the Education, Quality and Performance (School Improvement ) and the office base is at Union Street, Chorley. Please be aware we are presently working a combination of office and home working to deliver support to managers and operational staff in line with Service delivery needs. What we are looking for: Passion – You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere. Knowledge and Experience – Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases. Great Communication – You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key. Why join us: You'll get support along your journey both from your line manager and the rest of the team – we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want. Lancashire County Council offers: Competitive salary Great holiday entitlement starting at 26 days per annum plus bank holidays Opportunities for flexible working Health and wellbeing Family friendly employer Financial and travel benefits Access to training and development For further details please follow the link: Staff benefits - Lancashire County Council Working arrangements We are currently working a combination of home and office working; therefore, you will be required to have a suitable working space within your home and broadband connection. If you are unable to provide a suitable homeworking environment, you will be required to work from your office base or nearest suitable office location for your none-office working hours. Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage. Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date. Interviews will be held 9 Feb 2026, Please note it will not be possible to rearrange an interview date or time. For further information about the role please contact: Bethany Thompson, Business Support Team Leader Email: bethany.thompson@lancashire.gov.uk Tel: 01772 530915 In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Job Description and Person Specification