Join to apply for the Retail Supervisor role at Forrest Fresh Foods Ltd.
Location in Rochdale.
Position: Retail Supervisor (Multiple vacancies)
Pay rate: £14.65 hourly
Background
This is a BRAND NEW business opportunity in a new FMCG retail venture, under the umbrella of a well-established, fast-growing national FMCG wholesale company. Join at the outset to make your mark and be part of an exciting growth journey.
Overview
We are seeking a Retail Supervisor to oversee daily shopfloor operations, security, and customer service. Responsibilities include managing daily operations, ensuring employee productivity, monitoring process efficiency, and fostering a positive work environment. Regular meetings with upper management will keep you informed on organizational updates. Your ultimate goal is to ensure smooth operations and support company objectives.
Responsibilities
* Assess and improve processes and policies with management
* Uphold and enforce company policies among the retail team
* Train new employees
* Address employee complaints or performance issues
* Check in with employees to gauge customer satisfaction
* Schedule shifts and delegate tasks to assistants
* Assist in creating staff rotas
* Handle customer issues and complaints
* Schedule maintenance and cleaning of facilities
* Meet regularly with upper management
* Supervise shopfloor activities and delegate tasks for efficiency
* Experience in large-format stores is a plus
* Maintain a flexible, positive attitude and willingness to learn
* Manage cash and bookkeeping procedures
Minimum Requirements
* Work experience as a Supervisor or similar management role
* Preferred experience in FMCG industry
* Customer service skills
* Knowledge of cash management and bookkeeping
* Team management skills
* Strong organizational skills
* Facilities maintenance and security experience
* Problem-solving skills
* Availability to work various shifts, including weekends and bank holidays (7am-9pm)
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industry: Retail
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