The Ascott Limited is seeking an experience, new business focused and ambitious Key
Account Manager, Groups & MICE to join our Sales Team at our London based UK Corporate Office.
Within Europe, Ascott's portfolio of lodging properties now comprises of value-add Meetings & Events, with the recent addition of new managed properties into the UK portfolio and those in the pipeline.
You will report to the Director of Sales, UK, developing and
managing key Group and MICE accounts accross Europe, driving revenue growth
through strategic account management, proactive business development, and
strong client partnerships.
Working from our London office in a hybrid (3/5 office-based days) approach, the role will include frequent travel within the UK and Europe.
As our Key Account Manager, Groups & MICE,
you will:
* Manage
and grow a portfolio of key Group & MICE accounts across
the European property portfolio, building strong, long-term client relationships and delivering tailored event solutions
* Develop
and execute sales strategies aligned with market trends
and customer insights
* Identify
and secure new Group & MICE business through proactive
prospecting and networking as well as retain, grow, and re-engage existing and inactive accounts
* Negotiate
contracts and pricing in line with the revenue and profitability
objectives
* Monitor competitor
activity and market trends to identify opportunities and risks
* Collaborate
with internal sales, revenue, marketing, and property teams to ensure
seamless delivery
* Conduct sales
calls, site inspections, client events, and attend industry trade
shows
* Prepare
and deliver sales proposals, presentations, and client pitches
* Maintain
accurate CRM records and produce regular performance and revenue reports
To be successful in the role of Key Account Manager,
Groups & MICE, we are looking for:
* Minimum
of 3-5 years' sales experience within the hotel or travel
industry, with a strong focus on Groups and/or MICE
* Bachelor's
degree in Hospitality Management, Business Administration, or a related
field (or equivalent experience)
* Proven understanding
of the Groups & MICE market, including trends, customer behaviour,
and key competitors
* Proven
track record in new business development and key account management,
particularly within Groups, Events, Associations, or Sports sectors
* Demonstrated ability
to develop and execute sales strategies and consistently achieve
revenue targets
* Excellent negotiation,
communication, and presentation skills
* Strong
organisational and time management abilities
* Proficiency
in CRM systems and Microsoft Office
* Willingness
to travel frequently as required
This is your opportunity to take on a pivotal role as Key
Account Manager, Groups & MICE, as The Ascott Limited's portfolio continues to grow. We focus on your professional and
personal development, and we offer:
* Travel
allowance to support your daily commute
* 30
days' free relocation accommodation in one of our
properties (if moving to London)
* Exclusive staff
rates at our European properties, ideal for your own city breaks
* PERKBOX subscription
from day one, with retail discounts and perks
* Employee
Assistance Programme (EAP) and recognition awards
* Career
development, valuable on-the-job training, and access to our online
learning platform
* Incentive for business and individual performance
If you are ready to shape growth across Europe, strengthen
client partnerships, and deliver commercial success, apply today and make your
next career move with us.
About Us
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Employer: Ascott Hospitality Management (UK) Limited
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