Involve Recruitment (Midlands) Ltd are once again working with a forward thinking, progressive and highly ambitious award winning company in the Black Country region!
Role – Technical and Product Support
Salary – £35,000 to £40,000
The position of Technical and Product Support will play a pivotal leadership role in overseeing product development, specification, testing, certification, and technical customer support.
This position sits at the intersection of Product Development, Sales, Operations, and our international manufacturing partners – ensuring projects are delivered smoothly, on time, and to the highest technical standards.
Daily duties:
1. Project & Team Leadership Product Development Product Specification & Certification
2. Management Smart Technology Leadership
3. Master Keying Management
4. Quality Assurance
5. Training Support Technical Customer Support
Proven experience in technical management (lock manufacturing or related industry preferred but not essential but Manufacturing in general is essential .
Strong knowledge of product specification, testing processes, certification management, and quality systems.
Benefits:
6. 24 days holiday plus bank holidays Bank holidays and Christmas shut down
7. Duvet days
8. Company pension
9. Company outings
10. Reduced price gym membership
11. 24/7 employee assistance programme and Bright HR benefits package