Overview We're looking for a technically minded DMS Specialist to take ownership of dealer management systems across a leading automotive group. You'll be the in-house expert for everything related to Keyloop and other DMS platforms, ensuring the business gets the most out of its systems through smart configuration, integrations, and user support. This role would suit someone who's worked with Keyloop (CDK Global, Autoline, Drive, Kerridge) or a comparable DMS such as Pinewood, Reynolds & Reynolds, or Incadea, ideally within a dealership or automotive group environment. Key Responsibilities * Administer, configure, and optimise the group's DMS platforms to ensure seamless operation across all departments. * Manage user access, permissions, and licensing, ensuring data integrity and compliance. * Resolve system issues and service-desk tickets efficiently, providing second-line support where required. * Work with third-party vendors and OEM partners on integrations and data feeds. * Analyse processes across sales, service, and parts to recommend system improvements and automation. * Own End-of-Day routines and ensure uptime and accuracy across business systems. * Support new site setups, migrations, and system upgrades, including testing and documentation. * Train and support dealership users, promoting best practice and consistent use of the DMS. * Liaise with vendors such as Keyloop and Pinewood to escalate incidents, track fixes, and stay updated on new functionality. About You * Strong hands-on experience with Keyloop (CDK Global, Autoline, Drive) or equivalent DMS. * Good understanding of dealership operations across service, parts, and sales. * Analytical thinker with excellent communication and stakeholder-management skills. * Experience in system administration, integration, and reporting. * Comfortable translating business needs into technical solutions. * Self-motivated and organised, with a proactive approach to continuous improvement.