Job Title: Education and Student Experience ManagerJob Reference: REQ Date Posted: Mon, 30 Mar :00:00 GMTApplication Closing Date: Sun, 19 Apr :00:00 GMTLocation: LoughboroughPackage: Management and Specialist grade 7 from £47389 to £56535 per annum. Subject to annual pay award.
School of Sport, Exercise and Health Sciences
Full-time (37 hrs per week); Open-ended
Join us and be part of a vibrant community at Loughborough University.
Here’s more about the role and what we’re looking for:
We are seeking a forward‑thinking and highly capable Education and Student Experience Manager to lead and shape the delivery of professional services support for our undergraduate, postgraduate taught and postgraduate research programmes.
In this strategic and operational leadership role you will work closely with the Associate Dean for Education and Student Experience (ADESE) to drive the development, implementation and continuous improvement of teaching policies, programme administration and the overall student experience. You will lead a motivated team of professional services colleagues spanning undergraduate and postgraduate taught programmes, postgraduate research, placements and exchange activity, ensuring they are equipped to deliver excellent, responsive and high‑quality services to staff and students. You will also play a key role in shaping programme operations, analysing complex data to inform strategic decision‑making, and supporting the introduction of new programmes.
This role requires someone who can balance strategic thinking with operational oversight, who thrives on problem‑solving, and who brings strong people‑management skills to a fast‑paced, dynamic environment.
About the University
Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society.
At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better.
About the Department
The School of Sport, Exercise & Health Sciences (SSEHS) is internationally recognised for its world‑leading teaching, research and innovation across sport, exercise, health and wellbeing sciences. The School brings together an exceptional range of disciplines—including biomechanics, medicine, nutrition, psychology, sociology, and sport management—and is proud to hold an Athena Swan Silver Award in recognition of its commitment to gender equality and an inclusive community.
For more information on the role please refer to the Job Description and Person Specification.
Informal enquiries should be directed to Kate Everest, Head of Operations, via email to or by telephone to.
Loughborough University is committed to allowing its employees to work dynamically with a combination of working on campus and remotely, where possible. This has been identified as a role that could work dynamically and, if successful, your line manager will discuss these informal arrangements with you. Please note that there is a general expectation that the successful candidate will spend the majority of time working on the Loughborough campus.
Application Process
For further support with your application, please refer to our application guidance, which includes some top tips to help you when completing your application.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments, you’d like to request please contact Kate Everest. We also offer reasonable adjustments on the job.
Our Benefits
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:
Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme
Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park
Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities
Support for you and your family – on-site nursery at our East Midlands campus, flexible and hybrid working options, and a range of family-friendly policies
Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support
Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting
Discover more about the full range of rewards and benefits at Loughborough University.