Business Support Manager
Requisition ID: 10847
Location: Abingdon, Oxfordshire
Hours of Work: Monday – Friday 37.5 Hours
What You Will Do
* Lead and coordinate ERP configuration and development activities in line with agreed standards and priorities.
* Translate business requirements into proposed ERP solutions, providing analysis and recommendations for approval.
* Deliver approved enhancements, configurations, and integrations, ensuring changes are implemented consistently and correctly.
* Manage the operational delivery of ERP changes, including configuration, development, testing, and deployment preparation.
* Coordinate testing activities (system and user acceptance testing) and ensure appropriate documentation is completed.
* Present changes and impacts clearly for review and formal sign‑off by the Business System Manager.
* Identify opportunities to improve business processes and system usage through effective use of ERP functionality.
* Become the SME to the business for all IFS related issues, providing recommendations on best practices within the system, suggestions for development to improve business processes, and identification of manual processes that could be better aligned within the system.
What You Will Bring
* Ability to work to deadlines.
* Ability to convey information clearly and effectively.
* Maintain structured systems to ensure data accuracy.
* Works effectively across teams to support shared work.
* Takes ownership and accountability and follows through consistently.
* IFS Systems knowledge.
* Version Control of Documents.
* Understanding of Systems Management.
* Understanding of Development Life Cycles.
* Business Administration essential.
* Data Management – desirable.
* Analytical Skills to interrogate large datasets using Excel – desirable.
* IFS Apps or Cloud Experience – desirable.
* Demonstrate experience in the use and management of an ERP System.
* Strong organisational skills with the ability to multitask effectively and manage time across competing priorities.
* Strong communication skills with written and verbal communication.
* Working knowledge of the IFS Applications (Apps or Cloud).
* Proven ability to work to strict deadlines.
* Proven ability to manage development life cycles.
* Experience working within a System Development Team.
* Experience managing development life cycles (from Idea to Deployment).
* Proven experience with MS365 applications, in particular Outlook, Excel and Teams.
* No restrictions to gaining required MoD Security Clearances.
Benefits
* Competitive annual salary with potential for yearly reviews.
* Career growth and advancement opportunities.
* Comprehensive training, including fully funded leadership programmes.
* Minimum 24 days holiday plus bank holidays, with the option to purchase additional days.
* Generous pension scheme with extra contributions from Amey.
* Flexible benefits including insurance options, Cycle2Work scheme and discounted gym membership.
* Access to exclusive discounts through the online portal.
* Two Social Impact Days each year for volunteering and fundraising.
* Family‑friendly policies for new parents or those caring for a dependant.
* Membership of Affinity Networks that connect and support diverse communities within Amey.
We welcome applications from a diverse range of candidates. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
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