Customer Service Administrator – IMMEDIATE START Cheltenham – in office Temporary (circa 2 months, potential for extension) £12.82 – £13.33 per hour (DOE) Monday to Friday – full or part time hours available 32-37 hours per week Seeking a proactive and detail-oriented Customer Service Administrator to join a well-established organisation in Cheltenham, within the customer support team. You will be responsible for maintaining records, inputting data and providing customer service. The Role Respond to customer enquiries by email and phone Update customer account records, inputting data Take payments and issue receipts Raise invoices and purchase orders Maintain accurate records and ensure compliance with relevant legislation. Skills & Experience Required Previous experience working in a customer service administration role Strong IT skills – Microsoft office packages Excellent written and verbal communication skills. High level of accuracy and attention to detail. Ability to work independently and manage a varied workload effectively. If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing applications we receive with complete fairness and equality. At Hooray, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs. Hooray is acting as an agency on behalf of the client for this position. Our purpose as a business is to pioneer ethical recruitment for a better working world. Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body. DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY! IND1