Internal Sales Account Manager £30,000 - £35,000 Office Based Monday to Friday Key responsibilities for the Internal Sales Account Manager * Build, develop, and maintain strong relationships with assigned customer accounts. * Prepare and issue customer quotations; process orders and manage daily customer enquiries. * Identify cross-selling and up-selling opportunities within existing accounts. * Communicate with customers professionally via email and telephone. * Proactively develop sales within the contractor and FTTH markets, creating opportunities and appointments for external account managers. * Manage open orders and customer expectations to ensure timely deliveries. * Maintain accurate weekly reports and complete cost and sell worksheets. * Collaborate closely with the external sales team to coordinate account development activities. * Re-engage inactive accounts through marketing campaigns and targeted sales initiatives. * Keep the CRM system up to date with all relevant customer and sales activity. * Carry out any other reasonable duties as requested by management. Skills and experience We’re looking for a Internal Sales Account Manager who has the following: * Strong organisational skills and excellent verbal and written communication. * Excellent relationship-building skills with a customer-focused approach. * Be a self-motivated team ...