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Supervisor

Norwich
Loftnr1
Supervisor
Posted: 30 June
Offer description

Hours: Thursday to Saturday, Late Nights (up to 6am)
Location: Loft NR1 Nightclub, Norwich

Loft NR1 – one of Norwich’s leading late-night venues – is looking for a confident and capable Supervisor to join our team.

This is a hands-on role for someone with experience in nightlife or hospitality, who thrives in a fast-paced environment and knows how to keep things running smoothly. Whether supporting the bar, overseeing the floor, or assisting with general operations, you’ll play a key role in delivering safe, seamless, and unforgettable nights.


About the Role:

As a Supervisor, you’ll support the management team across all areas of the club. From coordinating staff and maintaining high standards, to stepping in as Duty Manager when required, this role is perfect for someone ready to take the next step in their late-night venue career.

You will also assist with the planning and delivery of events, working alongside management to help organise entertainment, theme nights, and promotional activities that enhance the customer experience.


Key Responsibilities:

Support the smooth running of the venue during operating hours

Supervise and assist staff across all departments (bar, floor, door)

Maintain high standards of service, cleanliness, and customer care

Respond to and manage customer concerns or incidents professionally

Uphold all licensing, safety, and security procedures

Assist with opening/closing duties, including end-of-night checks and reporting

From time to time, act as Duty Manager, overseeing the full operation of the venue during your shift

Assist in planning and coordinating events and promotions, ensuring smooth delivery and strong team involvement


What We’re Looking For:

Previous supervisory or senior experience in a nightclub, bar, or hospitality setting

Strong communication and leadership skills

Calm under pressure and confident in decision-making

A team player with a hands-on, can-do attitude

A solid understanding of licensing laws and health & safety procedures

A personal licence is desirable

Must be available to work Thursday to Saturday, including late nights (until 6am)


Why Work at Loft NR1?

You’ll be joining a passionate team at one of Norwich’s top nightlife venues. We offer a supportive environment, opportunities to develop, and the chance to be part of something exciting.

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