HMP Peterborough is seeking a proactive Switchboard Operator/Administrator to support their services. As a Switchboard Operator, you will manage the switchboard system during your shift and assist with administrative duties. The ideal candidate should have excellent attention to detail and ensure smooth departmental operations.
HMP/YOI Peterborough is the only purpose-built prison for both male and female prisoners (kept separate), including a 12-place mother and baby unit. We are dedicated to providing education and development programs to equip residents with skills for employment upon release, thereby reducing reoffending. Our creative outlets, such as workshops, prepare those in custody for their future. We employ Restorative Approaches to facilitate dialogue between those harmed and those responsible, fostering accountability and healing. We maintain strong community links through partnerships like Outside Links, offering support to residents and families.
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Main Responsibilities
* Maintain accurate records and documentation.
* Monitor and manage filing systems, ensuring they are up-to-date and securely stored.
* Perform administrative duties as required by the Manager, ensuring efficiency and cost-effectiveness.
* Collaborate with colleagues across departments to ensure the safe and smooth operation of the prison.
* Build and maintain relationships with internal and external stakeholders.
* Answer all calls promptly and courteously.
Please see attached job description for further information regarding the role requirements.
The Ideal Candidate
* Experience in a similar role or environment is preferred.
* Proficiency in Microsoft applications, especially Excel and Outlook.
* Strong organizational skills, with the ability to meet tight deadlines calmly.
* High attention to detail and accuracy in work.
Package Details
£12,285 per annum
Working with Sodexo is more than a job; it's a chance to be part of something greater.
We value you for who you are, and you can thrive in your own way. We offer over 20 Sodexo benefits, including a retirement plan, discounts at over 1,900 brands, gym discounts, and a 24/7 employee assistance program providing support for emotional, legal, and financial issues.
For more details on Sodexo benefits, please see attached.
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About Sodexo
Our purpose is to create a better everyday for everyone, building a better life for all. As a global leader in services that enhance Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through various services.
We are committed to diversity and inclusion, welcoming applications from all backgrounds. We are a Disability Confident Leader employer and support candidates with disabilities through our interview scheme.
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