Company Description
Ron Brooks operates several automotive retail centre's across the East Midlands, including Leicestershire, Nottinghamshire, and Derbyshire. Trusted by leading manufacturers of both volume and premium brands, Ron Brooks is a multi-award winning business known for its operational excellence and market-leading returns. Despite significant growth, Ron Brooks has upheld its legacy as a family business for over 60 years, providing a professional and personal approach to customer service. The company's commitment to exceeding customer expectations has made it one of the most respected dealerships in The Midlands.
Job Role:
Business Manager Ron Brooks Derby
The position is for a Multi Franchise Site so not for the faint hearted.
To maximise sales opportunities for the dealership by offering finance solutions & add on products to customers and to ensure each customer receives excellent customer service
Working closely with Sales Manager to deliver excellent business results.
Key Objectives:
To sell finance solutions to customers thereby ensuring an efficient and profitable contribution to the dealership
Identify customer needs using effective questioning and listening techniques.
Second face and present features and benefits of the different finance products to the customer.
Maintain effective relationships with finance company representatives.
Ensure all documentation, quotes, proposals etc. are completed and processed accurately.
Confirm any financial settlement on all vehicles taken in part exchange and arrange settlement on completion.
Keep fully up to date with product knowledge on the full suite of finance products available.
Maintain product knowledge and that of its competitors.
Maintain supportive relationships with the sales team
Maintain safe working practices at all times as detailed by the dealership.
About You:
To be an accomplished and successful BM with a main dealership
Passionate and driven, motivated to succeed
To have excellent communication skills
The key for this role is an individual that is driven to sell, engages with the Sales team and wants to earn strong commission
Business Managers play an important role in managing and growing all aspects of the F&I within a busy sales environment.
Your role will be to coordinate, direct and control the activities of a highly skilled sales team to exceed their potential.
You will ensure that customers fully understand the obligations they have entered into and that in line with TCF.
You will drive the team to deliver the highest level of customer service. With an outstanding work ethic, you will have the desire and drive to move the business forward.
You will have experience working in an automotive retail environment in a similar role or looking for your next move within your career progression.