Job Overview
We are seeking a highly organised and detail-oriented Administrator to join our team. The ideal candidate will possess strong office experience and administrative skills, providing essential support to ensure the smooth operation of our organisation. This role requires proficiency in various computer applications, excellent phone etiquette, and the ability to manage multiple tasks efficiently.
Responsibilities
Processing clients files
Dealing with emails
Answering phone calls
Meeting, greeting, billing clients who are predominantly pilots and aviation professionals
Processing clients files, typically pilot medical records
Dealing with email enquiries relating to bookings, billings and general questions
Answering phone calls from pilots or their employers (airlines)
Qualifications
Previous office experience is essential, with a focus on administrative roles
Proficient computer skills, including typing speed and accuracy
Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
Experience with QuickBooks is advantageous but not mandatory
Strong organisational skills with the ability to prioritise tasks effectively
Excellent phone etiquette and interpersonal communication skills
Attention to detail in data entry and document management
SKILLS/EXPERIENCE REQUIRED
Advanced user of Microsoft Office Programmes (Word, Excel)
Experienced with Outlook
Attention to detail is a must
Quick learner
Ability to work under pressure and meet the deadlines
Excellent written and verbal communication
Ability to work independently and good as a team member
CONTINUED TRAINING & PROFESSIONAL DEVELOPMENT
Take responsibility for maintaining evidence of continued personal development.
Attend all relevant training internally and externally.
Commit to and take responsibility for continued personal development.
Share learning experiences with other team members.
To discuss ones own development needs with the Line Manager in order to consistently achieve best practice and continuously improve personal performance.
If you are a motivated individual looking to contribute to a dynamic team environment while utilising your administrative expertise, we encourage you to apply for this exciting opportunity.
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