Overview
Our Business Development Managers (BDMs) are field-based sales professionals responsible for growing Element’s customer base and increasing share of wallet across assigned accounts. This is a pure sales role, with a strong focus on in-person customer engagement, account development, and revenue generation.
BDMs manage a defined portfolio of customers and prospects, regularly travelling to meet face-to-face, often with occasional overnight stays. They also support Strategic and Key Account activities, helping to shape long-term customer relationships and commercial outcomes.
Success in this role relies on relationship building, commercial acumen, and the ability to identify and convert opportunities, all while collaborating effectively with colleagues across our commercial, operations and finance teams.
In Element, we know this role as a Business Development Manager, but elsewhere, similar roles may be known as Field Sales Representatives, Sales Representatives, or Sales Specialists.
Responsibilities
NEW BUSINESS GENERATION
* Proactively prospecting: phone and email
* Connect with potential customers, re-engage dormant & declining
* Meet with customers to introduce Element’s services
* Disciplined pipeline management
* Close deals confidently and at pace
* Join weekly S&OP meetings
* Represent Element at industry and open house events
ACCOUNT DEVELOPMENT & GROWTH
* Own, manage and grow a portfolio of accounts
* Confidently connect with key decision makers
* Present and close tailored solutions
* Build, maintain and deliver account plans for most valuable assigned customers
* Support commercial plans for KAM/SAM as needed
* Participate in commercial reviews
COMPLIANCE & CONDUCT
* Keep CRM records accurate, up to date, and complete
* Comply with Element’s commercial policies and compliance requirements
* Demonstrate Element’s values of Integrity, Care and Progress
* Operate within all applicable laws and uphold the highest standards of ethical conduct
ONGOING DEVELOPMENT
* Participate in training, coaching and team learning events
* Engage with Element Academy and other resources to strengthen skills
* Stay up to date with Element’s service portfolio and capabilities
* Share knowledge and best practices with peers to strengthen the team’s overall performance
Skills / Qualifications
QUALIFICATIONS & EXPERIENCE
* Bachelor’s degree preferred, or equivalent combination of education and relevant experience
* Typically, around 5 years’ business development, B2B sales, or account management experience
* Strong oral communication skills, with confidence in leading customer conversations and presenting solutions
* Confident written communication
* Practical CRM experience
SKILLS & ATTRIBUTES FOR SUCCESS
* Strong communication & interpersonal skills
* Commercially driven
* Comfortable & confident working independently
* Strategic thinking
* Self motivated
* CRM savvy
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world’s most trusted testing partner".
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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