Prison Support Role – Operational Support Grade
Location: HMP Littlehey
Salary: £29,432 per annum.
Overview
As an Operational Support Grade, you will play a key part in supporting the day‑to‑day running of a busy prison. You will be part of a supportive team performing a variety of tasks – from security and searches at the gate to managing deliveries, supervising visitors and monitoring phone calls and CCTV. The role combines desk duties with physical tasks such as lifting, carrying, walking to escort vehicles across the prison grounds.
Responsibilities
* Support daily operational activities in the prison.
* Assist with security and searches at the gate.
* Manage deliveries and supervise visitors.
* Monitor phone calls and CCTV equipment.
* Escort vehicles across the prison grounds.
* Work a variety of shifts, including weekend and night shifts.
What You Bring
* No formal qualifications required.
* Good communication skills.
* Calm under pressure; ability to work in a fast‑paced environment.
* Strong judgement, common sense and teamwork.
Benefits & Pay
* Base salary: £29,432.
* Annual leave: 25 days on appointment, increasing to 30 days after 10 years (pro‑rata).
* 9 paid bank, public and privilege holidays.
* Access to a paid Level 2 apprenticeship in customer service.
* Generous Civil Service pension scheme.
* Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme.
Career Path
You will gain significant knowledge of prison operations and may progress to other roles, including the OSG to Prison Officer conversion scheme.
Apply Now
If this sounds like you, apply now.
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