This is an analyst-level Business Analyst role within the Information Systems & Change (IS&C) function. The position sits in the Change Delivery & Adoption team, meaning the focus is not just on gathering requirements, but ensuring changes are successfully implemented and adopted by the business.
The main purpose of the role is to:
Understand business needs
Define clear, structured requirements
Improve processes and services
Ensure projects deliver measurable business value
Support smooth implementation and adoption of new systems or improvements
Business Analysis & Process Improvement
Investigate and document current business processes
Identify inefficiencies and areas for improvement
Ensure solutions balance cost, quality, and outcomes (value for money focus)
Requirements Gathering
Run workshops and interviews
Gather and prioritise business requirements
Write user stories and acceptance criteria
Maintain traceability from idea to deliver
Implementation & Adoption
Support training and create user guides
Help transition solutions into business-as-usual
Ensure changes are embedded successfully
GCS is acting as an Employment Business in relation to this vacancy