About the RoleGroundforce is the market leading rental provider of excavation support, providing specialist equipment to customers worldwide. Provide full support to your line manager delivering excellent service, ensuring all depot transactions are completed safely, timely, efficiently, accurately and in line with company policies/procedures/processes and customer requirements to meet the overall objectives of the business.Furthermore inspect, service and maintain Groundforce equipment and depot assets to specified quality standards, as set down by the company.Key ResponsibilitiesWorking in the Depot under instructions from the Depot Foreman/Leadinghand to make equipment ready for hireLiaise with your line manager, to agree and understand our customers' requirements and ensure that the highest level of service is maintainedInspect, service and repair hydraulic hire equipment and depot assets in line with level of competency, to company procedures ensuring company policies and processes are followedAttend breakdown's of our equipment on customer sites to undertake the inspection, servicing and repair of our equipment where safe to do so and in line with level of competency, to company procedures ensuring company policies and processes are followedWhere deemed necessary, inspect, service and repair specified hire equipment and depot assets in line with level of competency, to company procedures ensuring company policies and processes are followedUse of pneumatic/electrical hand tools (full in-house training will be provided)Keep up to date and accurate service/inspection records at all timesIdentify and record damage of out of service equipmentDrive counter-balance or multi-directional forklift trucks to load/unload vehicles, move, prepare and store equipment (full in-house training will be provided)Use pressure washer to clean equipmentEnsure stock levels are accurately maintained and quality of equipment is kept in line with company quality standardsHave a positive attitude towards Health, Safety and the Environment reporting any issues to your supervisorMaintain your working environment to a high standard keeping clean and tidyOccasionally drive the depot vanWhen considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the businessWhat we're looking forAbility to complete records, paperwork accurately is essentialCapability to use scanners, PDA's, tablets and computersHydraulic systems knowledge and ability to fault find is essentialA reasonable level of fitness is requiredTo be flexible, trustworthy and reliable and have excellent time keeping skills is essentialValid full clean driving licencePreferable skills:Customer service experienceKnowledge of shoring commercial operationsWorking knowledge of construction/housing/civil engineering industry advantageousKnowledge of shoring/hire industryMechanical experience would be advantageous but not essentialWhat We Can Offer YouSalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Employee Assistance ProgrammeVirtual GP ServiceWill Writing & Funeral Concierge ServiceRegit Assist 24/7 accident helpline – free joiningA Little Bit About UsGroundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more.Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco & Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services.We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers.Excellence is our priority.We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety.Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.