At Midland Metro Limited (MML), we are proud to operate and maintain the West Midlands Metro, providing a safe, reliable, and sustainable tram service across the region.
Our Infrastructure team plays a vital role in ensuring the network remains safe, efficient, and welcoming for all passengers.
Working within a safety-critical environment, you will act as the on-site technical authority, leading teams, coordinating worksites, and ensuring full compliance with MML standards, safety procedures and statutory obligations.
You will support the S&T Team Leader in delivering strategic goals, departmental KPIs, reliability targets and continuous improvement initiatives.
This is a key leadership role within our Infrastructure team, ensuring the high-quality maintenance, fault response and performance of signalling and telecommunications systems across the network.
As our Signalling and Telecommunications Supervisor, you will:
* Lead and coordinate signalling and telecoms maintenance, inspections and fault response across the network.
* Act as Person in Charge (PIC/PICOP) and provide on-site technical leadership, ensuring full compliance with RAMS, safety controls, isolations and protection procedures.
* Plan and oversee works involving points machines, control systems, fibre networks, PLCs and Smart Tram interfaces.
* Supervise maintenance, repair, testing and fault-finding on signalling assets, ensuring accurate documentation and system integrity.
* Carry out compliance checks, support testing and commissioning, and stop or elevate unsafe or non-compliant work when required.
* Lead and mentor Technicians, Team Members and Apprentices, promoting high safety and technical standards.
* Oversee contractors, ensuring safe working practices and correct reinstatement before assets return to service.
* Support reliability improvements, asset data accuracy, project works and commissioning activities across the S&T function.
* Deputise for the S&T Team Leader and contribute to continuous improvement in processes, performance and asset management.
You'll be an experienced engineering professional with strong leadership capability and a passion for safety and reliability.
You take ownership, stay calm under pressure, and enjoy helping others deliver their best work.
In order to be successful in this role you will need:
* Minimum 3 years' supervisory experience within industrial electrical or traffic signalling environments.
* Experience in safety-critical operational settings.
* Experience using diagnostic and computer-based testing equipment.
* GCSE Maths & English (or equivalent)
* Level 3 electrical qualification
* ILM Level 3 (or working towards)
* Full clean UK driving licence.
It would be great if you had:
* Light rail or tramway signalling experience.
* Commissioning or system integration exposure.
* Experience responding to emergency faults within regulated environments.
* IOSH Managing Safely (or equivalent)
* Signalling or telecommunications qualification
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