Job Opportunity: Hospitality Associate for Boutique Hotels Across the UK
Company Overview Join a network under the partner company of 100 Boutique Hotels across the UK, a global leader in hospitality.
Position: Hotel Host/Hospitality Associate This role involves 30% receptionist and 70% cleaning duties. Requirements Minimum two months experience as a Receptionist/Host. Minimum one year of experience in Housekeeping. Strong command of English (written and spoken). The right to work in UK ( Sharecode ) DBS check ( optional ) Willingness to relocate and reside at the hotel (if required).
What We Offer Full time contract directly with the employing company. Salary: £41,700 per annum, monthly payment. Training: Mandatory training program at a cost per month. This is a company policy requirement for all new hires.
Optional only: Accommodation: on-site accommodation provided by the employing company at a cost per month. Candidates may opt out if accommodation is not needed.
No Upfront Costs: All deductions for accommodation ( if you need accommodation ) training are applied only after employment begins.
Available Locations and Openings: Staines-upon-Thames, Heathrow T5 by Sunday
3 positions Sunday Box Hill Burford Bridge Hotel
2 positions Winchester Wessex Hotel by Sunday
6 positions Exeter Rougemont Hotel by Sunday
4 positions Holland House Hotel Cardiff by Sunday
8 positions Walton Hall Hotel & Spa by Sunday
6 positions Bristol Grand Hotel by Sunday
4 positions Atlantic Tower Liverpool by Sunday
6 positions
Key Responsibilities: Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort. Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels. Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards. Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG). Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules. Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework. Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS). Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance. Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines. Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies. Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls. Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvillas Host Culture Principles. Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs). Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks.
Application Process Interviews will be conducted via online video directly with the hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process.
How to Apply Submit your application, including your CV.
Join Our Team Be part of a dynamic hospitality group dedicated to excellence. We value seriousness, professionalism, and a passion for guest satisfaction. Apply today to start your career with us! Thank you for your interest! TPBN1_UKTJ