Overview
Zest4Talent are delighted to be recruiting for a growing company in the construction services industry. Due to ongoing expansion, they are looking to recruit an additional Customer Service Administrator. A competitive starting salary of £27k is on offer with room to progress within the company if desired.
Hours and location
Due to the nature of the industry an early start is required. You will be required to work from 7am to 4pm or 8am to 5pm, or a mixture of both shifts. An additional Saturday morning shift from 7.30am to 1pm is required every 4 Saturdays. You will be paid additional pay for Saturday mornings.
Role and responsibilities
* Answering telephone enquiries and offering excellent customer service
* Taking and processing orders
* Processing payments for goods and services both electronically and in cash where required
* Build ongoing relationships to ensure repeat business and to maximise customer spend
* Ensure we are being charged the correct amount from the supplier
Training and development
Full training on products and systems will be provided. Ongoing career development and personal development is encouraged and supported.
Candidate profile
The successful candidate will have a confident disposition with the ability to liaise with both business and consumers. Offering excellent customer service will come natural to you as well as the ability to build a rapport with regular customers. To fit in with the existing team you will have a positive attitude and be a team player. Strong administration, IT literacy and attention to detail are essential.
How to apply
If you want to join a growing and reputable brand that has a stable history with exciting growth plans and you feel this Customer Service role is the ideal role for you, please get in touch ASAP. You will be offered an immediate initial telephone interview as well as a full job description.
About us
Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment Confederation trained and accredited.
Keywords
Customer Service, Construction, Order Processing, Sales Administration, Career progression
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