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Warranty Administrator needed by Automotive Motor Garage. Previous experience within the motor trade is essential for this Warranty Administration role.
Salary 24k – 27k / Monday to Friday / Tonbridge / Tunbridge Wells on Kent / Sussex border
Our client is a main car dealership looking to recruit an experienced,Warranty Administratorfor their car dealership.
Warranty Administrator Role:
* To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
* Ensure all administrative functions within the warranty department are carried out in accordance with company policies
* Administer warranty policy in the best interests of the dealership, manufacturer and customer
* To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
* Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
* Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
* Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
* Maintain knowledge on all warranty procedures and documentation
* Support other staff members on all warranty related matters
About You:
* Organised and efficient to deal with the volume of paper work
* Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
* Disciplined with a passion for attention to detail
* Be a professional, enthusiastic and experienced individual
Offering a very competitive salary depending on experience
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