Role Overview
A dynamic role supporting commercial performance through the coordination of bookings, sales activity, and event planning within a customer-focused environment. The position involves collaborating with internal teams to maximise revenue opportunities, streamline processes, and ensure a consistently high standard of service and guest experience.
Benefits:
Parking on site
Staff discount
Employee Assistant Programme
Company pension schemeKey Responsibilities
Support the delivery of commercial strategies to optimise occupancy, utilisation, and overall revenue performance.
Monitor market trends and contribute to identifying new business opportunities across multiple market segments.
Oversee the coordination of bookings, reservations, and events to ensure efficient use of facilities and resources.
Manage administrative processes relating to enquiries, bookings, and event planning, ensuring accuracy and efficiency throughout.
Produce regular reports to track performance, demand patterns, and support forecasting and planning.
Maintain accurate data within internal systems to ensure reliable reporting and operational efficiency.
Work collaboratively with internal teams to ensure the smooth planning and delivery of events and services.
Provide general operational and administrative support where required.
Undertake additional duties in line with the overall scope of the role.Experience Required
3-5 years' experience in a similar role within a commercial or hospitality-focused environment.
Previous experience managing or supervising a team.
Strong understanding of current industry trends and market dynamics.
Solid knowledge of targets, KPIs, and budget management.If you're passionate about motivating and supporting a team and are looking for an exciting opportunity within a fantastic company, apply today