Introduction: We are seeking a skilled and motivated Coffee Machine Field Service Engineer to join our team. In this role, you will be responsible for maintaining, servicing, and repairing commercial coffee machines and related equipment. You will be the face of the company to customers, ensuring their coffee machines run smoothly, providing high-quality technical support, and building strong customer relationships. Key Responsibilities: • Perform on-site installation, commissioning, maintenance, and repair of a range of coffee machines (espresso machines, bean-to-cup machines, grinders, chocolate machines, water boilers and related equipment). • Diagnose and troubleshoot technical issues related to coffee machines and other associated equipment. • Provide preventative maintenance services, ensuring machines are operating efficiently and prolonging their lifespan. • Perform PSSR tests and complete written schemes of examination. • Keep accurate service records, documenting all work carried out, including parts replaced and hours spent on-site. • Ensure timely response to customer service requests and resolve issues effectively and professionally. • Work closely with customers to provide product training, advice, and guidance on proper machine use and care. • Maintain a thorough knowledge of machine models, their specifications, and new technologies in the coffee industry. • M...