Robert Half Technology are assisting a global market leading AI powered tech company to recruit a Salesforce Administrator on a contract basis - hybrid working - London based. Outside IR35
Join a growing Data & Revenue Operations (D&R) Team. This role is an opportunity to deliver high-impact improvements to our Salesforce platform while driving integrations with a modern GTM technology stack.
You'll work closely with the Sales, Service, and Operations teams to deliver both quick wins and strategic improvements within Salesforce. This is a hands-on role for someone who can get up to speed quickly, spot opportunities for improvement, and deliver tangible impact over 3-6 months.
Role
1. Improving Salesforce (Sales & Service Clouds)
Sales Cloud:
* The Salesforce Administrator will review and improve Sales task and activity logging/tracking.
* Implement Einstein Activity Capture.
* Optimise Account, Opportunity, and Contact creation processes (layouts, automation, end-user journey).
* Automate Opportunity creation when specific conditions are met.
* Enhance Salesforce setup to support B2C2B (previously B2B-only).
Service Cloud:
* Implement Einstein Case Classification.
* Configure Einstein Article Recommendations.
* Support longer-term roadmap towards Agentforce for Service (target: end of year).
2. Integrating & Maintaining Non-SF Systems
* 6sense - predictive modelling and ABM integration.
* 6sense Conversational Email setup.
* Implement and integrate Sales Engagement platform (likely Gong Engage).
* Planhat (CSP platform) - integration and configuration.
* HubSpot - ensure smooth bi-directional sync with Salesforce Sales Cloud.
Profile
* Proven experience as a Salesforce Administrator
* Strong knowledge of Sales Cloud and Service Cloud functionality, automation, and configuration.
* Hands-on experience with Einstein features (Activity Capture, Case Classification, Recommendations).
* Track record of integrating Salesforce with third-party systems (ideally 6sense, HubSpot, or CSP tools).
* Ability to get up to speed quickly and deliver in a fast-paced environment.
* Strong problem-solving skills and a collaborative working style.
Company
* Global market leading AI powered tech organisation
* Hybrid working - London based
* Initial 3-6 month contract
* Outside IR35
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
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