Are you a passionate and dedicated individual looking to start your career in a Pharmacy? Look no further!
Our pharmacy is seeking a highly motivated individual to join us as a Trainee Dispenser. In this role, you will have the opportunity to make a real difference in the lives of our patients while advancing your career and expanding your skillset.
We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. If you are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.
To be considered for this role, you must be prepared to undertake and pass an NVQ2 in Pharmacy Services or an accredited equivalent course, as well as a Medicine Counter Assistant (MCA) qualification.
Additionally, we are looking for candidates with experience working in a customer-focused environment and a strong understanding of confidentiality, and the ability to work accurately.
The ideal candidate will be
* Self-motivated
* Proactive
* Have excellent interpersonal skills
* Be able to prioritise workload
* Be able to meet deadlines
* Have previous customer service training (optional)
We offer a supportive and collaborative work environment, as well as ongoing training and development opportunities. If you are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.
Main duties of the job
What your working day will look like:
* Participating in all branch processes
* Building positive relationships with customers, patients, and healthcare professionals
* Assisting in the delivery of pharmacy services
* Serving as an ambassador for Helmsley Pharmacy, representing the company and interacting with the community on a daily basis
Monday to Friday (between 9 and 6 shifts to be discussed)
About us
At Helmsley Pharmacy, we strive for excellence in everythingwe do and put our customers' needs at the forefront of our priorities. We worktirelessly to support the health and well-being of our communities, every day.By providing accessible and comprehensive health services, we strive to empowerindividuals to lead longer, healthier, and happier lives. We take great pridein the positive impact we make in the communities we serve.
Helmsley Pharmacy is located within Helmsley Medical Centrein the heart of the North York Moors National Park. Whilst we are approximately45 minute drive from both York and Middlesbrough, we support a rural populationand their health needs.
Job responsibilities
Job Summary
To be responsible for theprocessing of prescriptions in accordance with practice policy and extantlegislation.
Thefollowing are the core responsibilities of the Trainee Dispenser. There may be,on occasion, a requirement to carry out other tasks; this will be dependentupon factors such as workload and staffing levels:
a. Dispensing medicines to the entitledpopulation safely and accurately
b. Collecting prescription charges inaccordance with dispensary protocol
c. Maintaining stock levels within thedispensary, liaising with the dispensary manager to facilitate reordering
d. Receiving and storing supplies inaccordance with current policy, ensuring the cold chain is maintained whereapplicable
e. Ensuring controlled drugs are dispensedin accordance with practice policy
f. Ensuring safe disposal of returnedand/or out of date medicines
g. Always maintaining a clean and safeworking environment
h. Always maintain accurate records, includingappropriate coding entries
Inaddition to the primary responsibilities, the Trainee Dispenser may berequested to:
a. Partake in audit as directed by theaudit lead
b. Remain current with the latest guidanceensuring the dispensary conforms to NICE, CQC, etc. guidance
Person Specification
Personal Qualities
* Polite and confident
* Flexible and co-operative
* Motivated
* Forward thinker
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Flexibility to work outside of core office hours
Skills
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Competent in the use of Office and Outlook
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Problem solving and analytical skills
* Ability to follow policy and procedure
* Ability to promote best practice regarding all pharmaceutical matters
* Capable of managing payments (invoices, cash, etc.)
* Ability to effectively manage stock including ordering, rotation, disposal, etc.
Qualifications
* GCSE (or equivalent) English and Maths at Grade C (4) or above
Experience
* Experience working with the general public/patients
* Experience of working in a dispensary
* Experience of working in primary care
* Broad knowledge of general practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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