Job summary Business Modernisation for Support (BMfS) is a large scale transformation programme focused on improving how support services are delivered across our complex organisation. It aims to introduce modern, digital ways of working to increase efficiency, improve data use, and support better decision making. A key part of this programme is the development of a new asset management system, designed to bring together and replace a range of existing maintenance and asset tracking systems. This new system will provide a single, integrated platform to manage equipment and assets throughout their lifecycle. The system will be secure, user friendly, and easy to access, supporting staff in managing equipment more effectively day to day. It will also generate reliable, high quality data that can be used to improve business performance and plan future capability. With a strong focus on usability, the new system is designed to minimise disruption and reduce the need for extensive training. It will also support ongoing improvements, allowing updates and new features to be introduced quickly and efficiently as business needs evolve. This position is advertised at 37 hours per week. Job description As Implementation Lead you will be responsible for driving the adoption of the new system within the business area, ensuring it is successfully embedded into day-to-day operations across the organisation. It would be a benefit if you had a working understanding of existing processes, organisational culture, and current ways of working, alongside experience in delivering business change or transformation initiatives. You will work closely with change and delivery teams to ensure new ways of working are effectively embedded and sustained. You will also coordinate resources within your area to meet programme requirements and support informed delivery of future capability. The wider digital team works collaboratively to deliver transformation that improves efficiency, enhances user experience, and introduces innovative solutions. This includes improving existing tools, designing new solutions to meet business needs, and supporting the adoption of technologies such as automation, artificial intelligence, and data driven decision making. Key Responsibilities Ensure alignment between system rollout and wider organisational transformation priorities. Act as an escalation point for implementation issues, working with senior stakeholders to resolve them. Engage with related projects or initiatives that may impact system implementation. Act as a consistent point of contact throughout implementation and transition into business as usual use. Coordinate and facilitate support across your business area to meet programme demands. Participate in workshops to help design effective processes and ways of working. Support change management teams in delivering adoption and engagement activities. Drive and embed change within your business area. Work with programme teams to develop and deliver training plans. Coordinate training activities to ensure users are confident and prepared. Lead on meeting relevant compliance and assurance requirements. Lead the Army DEEAMS implementation team, ensuring effective planning, coordination, and delivery of a major organisational system. This includes direct line management of military personnel, providing leadership, direction, and support within a mixed civil military team environment. Person specification Essential Skills Change and Transformation Management: Leads and supports complex business change, ensuring successful transition to new systems and embedding sustainable change across organisational culture. Stakeholder Engagement and Communication: Builds and manages strong relationships with a wide range of stakeholders, confidently influencing and negotiating to deliver shared outcomes. Project Delivery: Plans, coordinates, and delivers projects using Agile or similar approaches, ensuring outcomes are achieved to time and quality standards. Leadership and Coordination: Provides strong leadership across teams without direct authority, coordinating activity and acting as a central point for decision making and delivery. Process Understanding and Improvement: Analyses existing processes and translates business needs into practical improvements that enhance efficiency and effectiveness. Training and Adoption Support: Leads and supports training and adoption activities to ensure users understand, engage with, and sustain new ways of working. Problem Solving and Issue Management: Identifies, manages, and resolves risks and issues proactively, using structured approaches to maintain delivery momentum. Digital Awareness: Champions digital transformation, leveraging tools, data, and emerging technologies to improve user experience and organisational performance Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Managing a Quality Service Changing and Improving Communicating and Influencing We only ask for evidence of these behaviours on your application form: Delivering at Pace Managing a Quality Service Benefits Alongside your salary of 46,040, Ministry of Defence contributes 13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week). Please note: The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Expenses incurred for travel to interviews will not be reimbursed. Please be advised that theDepartment is conducting a review of all pay related allowances which couldimpacton those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare.Determineyour eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-handsmokeand supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy,Smokingand the use of all tobacco products (including combustible and chewing tobacco products) will not bepermittedanywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors,visitorsand other non-MOD personnel. All applicantsseeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place ata number ofDefence Establishments. MOD Recruitment Satisfaction Survey We may contact youregardingyour experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provideadditionalinformation to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates willbe requiredto provide CV details to include job history. At sift, you will be assessed againstyour CVandthefollowing: Behaviours: Delivering at Pace Managing a Quality Service Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in your CV. The remaining elements will only be reviewed if you are successful at this initial sift. At interview, you will be assessed against your experience and the following: Behaviours: Changing and Improving Communicating and Influencing Delivering at Pace Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs. Further information: The Civil Service embraces diversity and promotes equality of opportunity.There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need toadviseus that you needadditionalhelp or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which camein toeffect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under thepoints basedsystem, where a role has beendeemedto be business critical. This role does not meet thatcategoryand we will not sponsor a visa.It is therefore NOT open to applications from those who will require sponsorship under thepoints basedsystem. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last fiveyears.This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carriedout. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Mark Jenkins Email : Mark.Jenkins407@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk. Attachments ARMY Candidate Pack Opens in new window (pdf, 273kB) Candidate Information Opens in new window (docx, 32kB) Defence Internal Brief notice Opens in new window (docx, 43kB) Defence Civil Service Offer Opens in new window (pdf, 1562kB) Apply now