At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.
Product Owner
12 month FTC
Hybrid
We are seeking a Product Owner (known internally as Education Product Owner) to join AQA on a 12 month FTC. The position will be responsible for ensuring that customer and product requirements for our new data service and other customer-facing products are translated for and represented to developers and that deliverables are aligned.
Landscape:
Provide a holistic approach to the understanding of new technology initiatives relating to Customer-facing education technology products (aligned to AQA’s Customer & Product strategy), whilst representing AQA business requirements and priorities, championing how they fit within development schedules.
You will work with other AQA Product Owners to define requirements for, plan, and prioritise functional development whilst considering and negotiating dependencies across all relevant AQA technology platforms and roadmaps. Working in an Agile framework, lead on prioritisation of change requests from internal stakeholders and users, and defects to prioritise their resolution in sprint cycles. Facilitate the relationship between AQA business groups and third-party development teams for customer-facing technology products and services.
To be successful in this role, you will need to know / have / how to:
* Technical fluency and understanding, including programming understanding
* Change Management principles
* Excellent written and verbal communication skills, including presentation and facilitation
* Proven organisational skills
* Team working with excellent interpersonal skills
* How to translate stakeholder (internal and external customer) needs into defined requirements for software developments
* How to apply product and process knowledge to drive strategic quality improvements
* Strong customer focus, with expertise in focusing own and team’s work to the best outcome from the customer perspective
* Proven track record in working with and liaising with suppliers and technical specialists
* Proven skills in leading on planning and coordinating with a third party supplier
* How to translate a vision into achievable goals and provide clear direction to achieve organisational objectives
* Inspire and motivate team members and other colleagues
* The ability to develop and maintain effective working relationships with a range of partners and stakeholders
* Experience of championing continuous improvement and change management approaches within a delivery environment
* Proven experience in working on technical programmes, translating business processes into functional requirements.
* Broad experience of working with software development teams
What’s in it for you:
At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package.
This includes:
* 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure
* Flexible working environment and professional and personal development at your fingertips.
* Excellent contributory pension (6% - 11.5% dependent on employee contribution)
* Life assurance, BUPA PMI and Health Cash Plan
* Enhanced maternity/paternity scheme
What next?
If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response!
We are reviewing applications as they come through and reserve the right to close this role early.
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
Purpose: To provide the day-to-day translation of the Customer product vision and roadmap into technology delivery, (including, but not limited to, Data Insights).Landscape: Provide a holistic approach to the understanding of new technology initiatives relating to Customer-facing education technology products (aligned to AQA’s Customer & Product strategy), whilst representing AQA business requirements and priorities, championing how they fit within development schedules. Work with other AQA Product Owners to define requirements for, plan, and prioritise functional development whilst considering and negotiating dependencies across all relevant AQA technology platforms and roadmaps. Working in an Agile framework, lead on prioritisation of change requests from internal stakeholders and users, and defects to prioritise their resolution in sprint cycles. Facilitate the relationship between AQA business groups and third-party development teams for customer-facing technology products and services.
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.
Product Owner
12 month FTC
Milton Keynes / London: - £51,754 - £58,809
Manchester: £49,704 - £56,480
Hybrid
We are seeking a Product Owner (known internally as Education Product Owner) to join AQA on a 12 month FTC. The position will be responsible for ensuring that customer and product requirements for our new data service and other customer-facing products are translated for and represented to developers and that deliverables are aligned.
Landscape:
Provide a holistic approach to the understanding of new technology initiatives relating to Customer-facing education technology products (aligned to AQA’s Customer & Product strategy), whilst representing AQA business requirements and priorities, championing how they fit within development schedules.
You will work with other AQA Product Owners to define requirements for, plan, and prioritise functional development whilst considering and negotiating dependencies across all relevant AQA technology platforms and roadmaps. Working in an Agile framework, lead on prioritisation of change requests from internal stakeholders and users, and defects to prioritise their resolution in sprint cycles. Facilitate the relationship between AQA business groups and third-party development teams for customer-facing technology products and services.
To be successful in this role, you will need to know / have / how to:
* Technical fluency and understanding, including programming understanding
* Change Management principles
* Project management principles (eg PRINCE 2, Agile)
* Excellent written and verbal communication skills, including presentation and facilitation
* Proven organisational skills
* Team working with excellent interpersonal skills
* How to translate stakeholder (internal and external customer) needs into defined requirements for software developments
* How to apply product and process knowledge to drive strategic quality improvements
* Strong customer focus, with expertise in focusing own and team’s work to the best outcome from the customer perspective
* Proven track record in working with and liaising with suppliers and technical specialists
* Proven skills in leading on planning and coordinating with a third party supplier
* How to translate a vision into achievable goals and provide clear direction to achieve organisational objectives
* Inspire and motivate team members and other colleagues
* The ability to develop and maintain effective working relationships with a range of partners and stakeholders
* Project Management experience
* Experience of championing continuous improvement and change management approaches within a delivery environment
* Proven experience in working on technical programmes, translating business processes into functional requirements.
* Broad experience of working with software development teams
What’s in it for you:
At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package.
This includes:
* 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure
* Flexible working environment and professional and personal development at your fingertips.
* 35 hour working week
* Excellent contributory pension (6% - 11.5% dependent on employee contribution)
* Life assurance, BUPA PMI and Health Cash Plan
* Enhanced maternity/paternity scheme
What next?
If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response!
We are reviewing applications as they come through and reserve the right to close this role early.
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
Purpose: To provide the day-to-day translation of the Customer product vision and roadmap into technology delivery, (including, but not limited to, Data Insights).Landscape: Provide a holistic approach to the understanding of new technology initiatives relating to Customer-facing education technology products (aligned to AQA’s Customer & Product strategy), whilst representing AQA business requirements and priorities, championing how they fit within development schedules. Work with other AQA Product Owners to define requirements for, plan, and prioritise functional development whilst considering and negotiating dependencies across all relevant AQA technology platforms and roadmaps. Working in an Agile framework, lead on prioritisation of change requests from internal stakeholders and users, and defects to prioritise their resolution in sprint cycles. Facilitate the relationship between AQA business groups and third-party development teams for customer-facing technology products and services.
Activities:
Provide excellent stakeholder management skills by informing and influencing.
Lead and manage technology development environments, including reporting and resolution of technical and delivering issues, testing and governance structure support.
Understand the implications of functional development decisions in terms of overall Minimum Viable Product and available development capacity.
Provide expert knowledge of the current business processes in detail and at a strategic level, in order to help define future state business requirements, processes and procedures.
Support the preparation of training scripts and training material, and deliver training sessions (within the programmes team, train the trainer and end user).
Support the implementation and embedding of the technology developments and any improvements to business processes within all relevant business teams.
Lead in the review of all proposals for improvements and simplifications and quality assurance to the functional design.
Working in conjunction with the Customer Intelligence team conduct research and analysis into the feasibility of any such proposed improvements, including customer engagement.
Ensure the requirements of the relevant business stakeholders are captured as part of the future state design where possible.
Make recommendations on design issues where needed, and to facilitate decisions with the relevant business owner.
Deliver regular updates to the relevant business owner and business teams on the design, that highlight where key decisions have been made, along with the reasons.
Embed culture of continuous improvement through engagement of product champions and train the trainer activities including Sales, Product Specialists and the broader Customer Support team.
To be successful in this role, you will need to know / have / how to:
Technical fluency and understanding, including programming understanding
Change Management principles
Project management principles (eg PRINCE 2, Agile)
Excellent written and verbal communication skills, including presentation and facilitation
Proven organisational skills
Team working with excellent interpersonal skills
How to translate stakeholder (internal and external customer) needs into defined requirements for software developments
How to apply product and process knowledge to drive strategic quality improvements
Strong customer focus, with expertise in focusing own and team’s work to the best outcome from the customer perspective
Proven track record in working with and liaising with suppliers and technical specialists
Proven skills in leading on planning and coordinating with a third party supplier
How to translate a vision into achievable goals and provide clear direction to achieve organisational objectives
Inspire and motivate team members and other colleagues
The ability to develop and maintain effective working relationships with a range of partners and stakeholders
Line or matrix management experience
Project Management experience
Experience of championing continuous improvement and change management approaches within a delivery environment
Experience of leading and facilitating quality assurance activities, including lessons learned and retrospective workshops
Proven experience in working on technical programmes, translating business processes into functional requirements.
Broad experience of working with software development teams
Experience of presenting a case for a functional requirement
About Us
AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.
Reasonable Adjustments
If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at fharrison@aqa.org.uk or on 01483 477518. We are asking for this information to make the process as equitable as possible for each candidate.Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries.If you have query regarding Temporary vacancies, please contact: temprecruit@aqa.org.uk
Hybrid Working
We’re operating a hybrid working model. This allows for our colleagues to work from two days a week in one of our offices across England.
AQA is an equal opportunities employer and welcomes applications from all sections of the community regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique.
Conflict of Interest
Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.
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