# CSC Adviser, West Lothian Civic Centre, 498.09Ref no:: WEL09775Published:: 04/11/2025Closes:: 18/11/2025Location:: West Lothian Civic Centre, Howden South Road, Livingston, EH54 6FFSalary:: £27,498 - £29,563 per year pro rataContract Type:: PermanentPosition Type:: Part TimeHours:: 28 hours per week## Job advert**28 hours per week, 52.14 weeks per year****Please note that interview date for this post is scheduled to take please on Tuesday 2nd December 2025. Please note that we are unable to accommodate any alternative dates for interview for this post.****Permanent position within West Lothian Council’s Contact Centre**We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds* **1 x Part Time (28 hours) per week. Friday – Monday (FSSM) 10:00 – 17:30, public holiday working is essential*** **Weekend shift enhancement applicable**Customer Service Centre provides a wide range of local services for the community.**About the role**We are looking for a dedicated professional, who has experience in working within a performance driven environment along with good local knowledge.You are expected to remain calm, sympathetic and supportive while dealing with both routine and emergency situations.You must be customer focused, target driven and enjoy working in a challenging but rewarding environment. Contact Centre experience dealing with customers via telephone, email and social media would be great.**Successful Candidates will be invited to complete Customer Service testing, which is an integral part of the interview process.****Please note that you are required to be available for full time training of between 4-6 weeks which will predominantly be dayshift.**## Job Attachments* Share this job posting via Email### Advertisement
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