A British heritage retailer renowned for premium teas and coffees is seeking a Retention Manager for a 6-month FTC. The ideal candidate will have over 3 years in CRM or Email Marketing with a focus on customer retention. Responsibilities include managing CRM campaigns, supporting loyalty programmes, and analyzing performance metrics. Experience in a multichannel FMCG or retail context is preferred. This role offers a hybrid working model in Abingdon.
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