Discharge Navigator
Band 4
An exciting opportunity has arisen for an enthusiastic, innovative, motivated and dynamic Discharge Navigator who will work as part of a multi‑professional team to support the smooth running and coordination of discharge services. The position is full‑time across 7 days and will require flexibility.
Key Responsibilities
* Facilitate safe and effective discharges of patients from hospital to a community setting through a multidisciplinary approach.
* Coordinate assessments of patients needed and support the discharge plan, identifying concerns or issues that may delay effective discharges and working with the Integrated Discharge Team to overcome and limit these.
* Work closely with all ward teams ensuring appropriate referrals are seen and made to local authorities and preventing unnecessary, avoidable delays for patient discharge.
* Support and ensure that patients discharged feel supported and have received the support that was requested.
* Maintain momentum of discharge planning throughout the entire process, supporting and working in partnership with other members of the Transfer of Care Hub Team (TOCH), Ward Multi‑Disciplinary Team (MDT) and community partners, constructively challenging where appropriate and making decisions with regards to discharge planning.
* Undertake baseline assessments in partnership with other members of the MDT and ensure that the patient is kept informed of their discharge plans at all times.
* Represent the Integrated Discharge Team at ward daily board rounds.
* Provide effective and timely communication of discharge actions using existing communication tools.
* Undertake a range of duties without direct supervision, reporting back on delegated duties to the ward team and case manager.
* Work across multi‑professional disciplines and make referrals for additional assessments and treatments as required, supported by the case manager.
* Promote the use of the discharge lounge.
Trust Background
Croydon Health Services NHS Trust provides hospital and community services across Croydon, including Croydon University Hospital, Purley Hospital, The Sickle Cell and Thalassaemia Centre in Thornton Heath, and community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside, plus a minor injuries unit in New Addington.
The Trust serves a population of over 360,000 people with a high level of ethnic diversity and was formed on 1 August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.
Our vision is “Excellent integrated care for you and your family, when and where you need it.”
Application Details
This advert closes on Monday 3 Nov 2025. The post will close once we have received a sufficient number of applications.
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